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Home » MBA Interview Questions » MBA - Customer Relationship Management Interview Questions » How do you handle negative feedback from very angry clients? How do you respond to him/her?

How do you handle negative feedback from very angry clients? How do you respond to him/her?

CLICK HERE : Expert Suggestions on Computer Based CAT : 2012 - 2013


How do you handle negative feedback from very angry clients? How do you respond to him/her?

Applicant should be able to manage customer complaints without being dominated; should not be over-whelmed by a disapproving customer.



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