Home Home
Home | Overview | B-Schools | Jobs | Alerts | Advertise | Contact Us | About Us | Forum | Link to us
Monday, November 20, 2017 Choose Language: English | German | Portugese



MBA Resources
MBA Articles
MBA Books
MBA Case Studies
MBA B Schools
MBA Current Affairs
MBA Downloads
MBA Events
MBA Notifications
MBA FAQs
MBA Jobs
MBA Job Consultants
MBA News
MBA Results
MBA Courses
MBA Sample Papers
MBA Interview
Questions
MBA Training
Institutes
CAT - 2015 - 2016
Online CAT 15 - 2016
About Online CAT
How to Prepare for
CAT
CAT 2017 Faqs
GD Tips
Pursuing MBA
MBA aspirants
What is an MBA
Why an MBA
How to Prepare for MBA
Returning to B-school
Value of MBA
Good MBA Candidate
MBA Overview
Overview
MBA Accreditation
Scope of MBA
MBA Programs
Career in Vogue
B-School Ratings
Top Universities
Top 30 Ranking
Admission Process
Management Colleges
in Bangalore
Distance & Online
MBA Preparation
Aptitude Tests
Tips for CAT
GD Made Easy
MBA Entrance Exams
CAT's Eye
About CAT
CAT Class Room
CAT Course Materials
CAT Bulletin 2017
CAT Eligibility
CAT Test Centers
CAT Institutes
How to Apply
Important Dates
CAT Instructions
CAT FAQs
Sample Papers
CAT GD/PI
CAT Resources
CAT Results
MBA Careers
Business News
Case Studies
Interview Tips
Build Resume
Seminar Topics
Business Schools
B-Schools Profiles
B-Schools Rankings
B-Schools Selection
B-Schools Hot News
B-Schools Events
B-Schools Diary
B-Schools Seminars
Placements 2015
Placements 2014
Placements 2013
Placements 2012
Placements 2011
Placements 2010
Placements 2009
Placements 2008
Placements 2007
Placements 2006
Top Business Schools
Top Business Schools
(Part Time) in Asia
Top Business Schools
in India
Top Business Schools
Worldwide
Education Loans
Career Resource
Admission Process
Admission Alerts
MBA Admissions
Application Dates
Full Time
Part/Evening Time Programmes
Fellow Programmes
Executive MBA
Distance Courses
GMAT Preparation
What's GMAT
GMAT Books
Eligibility Fees
Importance
GMAT CAT
GMAT & MBA
GMAT FAQs
GMAT Preparations
GMAT Review
MAT Preparation
What's MAT
Exam Notification
Online MAT 2015 - 16
MAT Institutes
MAT Test Centres
AIMA Study Centres
Bank of Baroda
Branches
JMET Preparation
JMET 2017 Important
Dates
JMET 2017 Eligibility
JMET Application
Process
JMET Online Application
JMET Results and Score
JMET 2017
Participating Institutes
JMET Test Pattern
JMET Paper Structure
Analysis Zone
Analysis of MBA
Entrance Exams
Exam Notification
Mock Exams
Mock Exam [2017]
Verbal Preparation
Math (Quantitative)
Analytical
General Awareness
Free Downloads
Karnataka CET Papers
CAT Papers
XAT
FMS
MAT
IIFT
CET
SNAP
JMET
GMAT Verbal
GMAT Math
Miscellaneous
Distance Courses
Success Stories
Advertise With Us
MBA FAQs
MBA Forum



Home » MBA Sample Papers » CAT Sample Papers » Management Functions and Behaviour Sample Paper - II

Management Functions and Behaviour Sample Paper - II

CLICK HERE : Expert Suggestions on Computer Based CAT : 2017 - 2018

MS 01 Management Functions and Behaviour
Note :
(i) There are two sections A and B.
(ii) Attempt any four questions from Section A. Each question carries 15 marks.
(iii) Section B is compulsory and carries 40 marks.

SECTION A
1. What are the various determinants of organizational culture? How does leadership influence the culture of an organisation?
2. Describe the responsibilities of a professional manager towards customers and society. Illustrate your answer with suitable example.
3. Why do people generally resist change? Identify the major factors which play a significant role in this process. Discuss, what are the common strategies for change and its management.
4. Describe conflict avoidance, conflict diffusion and conflict confrontation strategies with the help of suitable examples.
5. Distinguish between decision making under risk and decision making under conflict or competition. Support your answer with suitable examples.
6. "Managers are known by the work they do and the function they perform." Elaborate and critically evaluate the statement.
7. Write short notes on any three of the following:
(a) Line and Staff functions
(b) Managerial Values and Ethos
(c) Socialization process in an organization
(d) Management Information System
(e) Theory X and Y
SECTION B
8. Please read the case given and answer the questions that follow:
Ceylon Fertilizer is a urea-manufacturing unit having a capacity of 500 tonnes per day. The total work force of the plant is around 2,000. Being a self-contained plant, it has its own workshop in order to take care of regular maintenance work. The workshop functions in two shifts a day under a shift in charge for each shift who is in the cadre of AEE. The workers have been grouped into two groups, i.e., Relay 'A' and 'B'. The shift routine changes once a week, Sunday being a weekly holiday. Besides the two shifts, there are a group of people under a Senior AEE attending in general shift hours.
The Relay 'A', consisting of 18 workers is placed under the charge of Shri Muthu who is a graduate in mechanical engineering. After undergoing training for a period of six months in various divisions in fertilizer, he had acquired a thorough knowledge of works to be undertaken by the Workshop. After being as a Relay Supervisor for 3 years, he has been recently promoted to the post of AEE, who is the shift in charge. When he joined the workshop, he found that the tasks were done with application of thumb-rules and higher officers had to be satisfied with such a quality of work.
Shri muthu, on witnessing this, started to instruct his workers in various theoretical aspects of welding, machining etc., which he had studied in his college. They all highly appreciated the skill and techniques he had taught. The workers now learnt to do things in a better way. Thus, he gained the confidence of workers. As he was able to finish his work in time and in a better way than Relay 'B', more work orders were allotted to his group. A few workers in his group started to grumble and the Foreman came and told Mr. Muthu that the "other relay workers do not have much work-load and our workers too do not want to strain much and they are murmuring over getting more work". Mr. Muthu, however, convinced the Foreman that extra work should be taken as a credit and recognition, and they should do their best. After this had happened some workers even tried to get transferred to the other-Relay.
One morning, Mr. Muthu was making arrangements for the work to be taken and was giving instructions to his the work to be taken and was giving instructions to his foreman. Turner, Kali, came and told him, "Sir, father of Fitter Sami expired last night and we all want to go and attend the funeral," and added, "It is customary for the men in workshop to attend such funerals and the shift-incharge has to arrange a lorry or any conveyance for the people to go to Sami's house, which is nearly eight kms. From the plant." Since Muthu joined the company, this was first such instance occurring and as he had to finish some urgent work orders, he told the worker Kali, "You all need not go to the funeral. I can, however, permit a few of you as representatives of Relay 'A' to go and offer condolences to Sami's family." Further, he regretted that he would not make any arrangements for conveyance. This statement created a turbulence among the workers and a group of workers stopped the work and started demanding that they be allowed to attend the funeral or else they wanted to stop work in the coming shifts. Foreman hurried up to AEE Mr. Muthu to explain the turbulent situation in the shop- floor.
On hearing this, Muthu told his Foreman, "I have given you an alternative and I have already told the urgency of work and I am going to allocate the work as per planning schedule. If the work is not done, I may have to take action against you." Then the group of workers started discussing among themselves as to what to do next. A turner came forth and said, "You are not considerate enough to human matters and if you are still adamant we may prefer half-a-day wages-cut as we must go and attend the funeral. Anyhow you have to make arrangements for our conveyance." Mr. Muthu at this instance noted that a small group, who were usually complaining about the workload and were murmuring, were keenly interested in the affair. He decided to face the situation as a matter of prestige. He decided to face the situation as a matter of prestige. He issued the gate pass t whoever wished to go, still emphasizing that he would not arrange any conveyance. Nearly 25 per cent of the workers remained and the others collected money from all for the funeral and went off.
On that day Mr. Muthu, could finish only a part of the work as planned and he had to explain what had happened in his Relay, to his boss.
When he came the next morning, it was rumored that only a few of the workers attended the funeral and the others had gone to the cinema theatre near the village. Mr. Muthu got irritated by the workers behavior and started writing memos to those who had received the gate pass the previous day. Some workers got annoyed by this action of Mr. Muthu and they approached the union to intervene. The news had spread to other divisions and there was an air there was an air of protest at all places in the Fertilizer Plants.

Questions:
1. What are the dominant features of this case?
2. What is your view of the action taken by Mr. Muthu?
3. What are the weaknesses and strong points, as you consider, of Mr. Muthu as a Manager?
4. How would you have tackled the situation, if you were Mr. Muthu?



More MBA Sample Papers
1


Discussion Center

Discuss

Query

Feedback/ Suggestion

Yahoo Groups

Sirfdosti Groups

Contact Us

 

 


Get MBA FAQS, JOBS, Questions & Answers

  • B-Schools Profiles
  • MBA Programs
  • MBA Walkins
  • Internet Marketing Interview Questions
  • Sales Interview Questions
  • Share Market Interview Questions
  • Strategic Marketing Interview Questions
  • Telemarketing Interview Questions
    Members Login Here!
    EmailId:   
    Password:


      Forgot Password?
      New User? Register!
    XAT 2018
    XAT Notification Date
    XAT Registration 2018 Procedure
    XAT Exam Pattern
    XAT Sample Papers
    XAT Previous Year Papers
    SNAP 2018
    SNAP Notification Date
    SNAP Registration 2018 Procedure
    SNAP Exam Pattern
    SNAP Previous Year Papers
    TISS 2018
    TISS Notification Date
    TISS Registration 2018 Procedure
    TISS Exam Pattern
    TISS PIT(GD)/PI
    Computer Based Test Practice link

    Interview Q & A eBook

    Get 9,000+ Interview Questions & Answers in an eBook. Interview Question & Answer Guide
    • 9,000+ Interview Questions
    • All Questions Answered
    • 5 FREE Bonuses
    • Free Upgrades

    Useful Resources

    Indian Institute of Management - Ahmedabad
    IIM - AHMEDABAD

    Indian Institute of Management -  Bangalore
    IIM - BANGALORE

    Indian Institute of Management - Calcutta
    IIM - CALCUTTA

    Indian Institute of Management - Indore
    IIM - INDORE

    Indian Institute of Management - Kozhikode
    IIM - KOZHIKODE

    Indian Institute of Management - Lucknow
    IIM - LUCKNOW


  • Master of Business Administration MBA course Exam Institution Admission Details Related Pages


    CAT | IIM | JET JMET | MBA | MBA Entrance | MBA Distance | MBA Entrance Exam | MBA Programs | Top MBA Universities in India | B-Schools Profiles | Management Colleges in Bangalore | Aptitude Tests | CAT Tips | CAT Bulletin 2008 | Common Admission Test | CAT Papers | XAT Papers | FMS Papers | MAT Papers | IIFT Papers | CET Papers | SNAP Papers | JMET Papers | GMAT Verbal Papers | GMAT Math Papers |

    Copyright 2017. onestopmba.com. All rights reserved Privacy Policy | About Us | Terms and Conditions
    Our Portals : Academic Tutorials | Best eBooksworld | Beyond Stats | City Details | Interview Questions | Discussions World | Excellent Mobiles | Free Bangalore | Give Me The Code | Gog Logo | Indian Free Ads | Jobs Assist | New Interview Questions | One Stop FAQs | One Stop GATE | One Stop GATE | One Stop GRE | One Stop IAS | One Stop MBA | One Stop SAP | One Stop Testing | Webhosting in India | Dedicated Server in India | Free Website Templates | Sirf Dosti | Source Codes World | Tasty Food | Tech Archive | Testing Interview Questions | Tests World | The Galz | Lalu Yadav Jokes | Vyom | Vyom eBooks | Vyom International | Vyom Links | Vyoms | Vyom World | Shayari